Celestial Hoops

Return Policy

To initiate a return, please send an email to Hello@calypsostudios.co. In this email, include your order number, item(s) you wish to return, and the reason for the return. You have Seven Days to return the item(s) back to us, beginning the day the item was delivered. From then, we will inspect the item and proceed with your refund. Please note that shipping costs will not be refunded and the cost to ship the items back to us lies with the buyer. If an item is not in it’s original condition upon return, we cannot accept it. All sale items and watches are FINAL SALE, this includes site wide sales. In cases where items are shipped back to us due to buyer error, you must then be responsible for covering the cost for reshipment. in cases where it is a sender error, we will cover the re-ship cost. If your order was returned back to us and you wish to cancel instead of having the items re-sent, please note that we will charge a 10% restocking fee.

!!! Please note that after an item has been shipped, we do not have any control or responsibility on how the item gets to you!!! all orders come with tracking so if there is an issue you’re having with delivery, you need to contact the Post Office! No refunds or replacements will be issued unless the items never began tracking!!!